Receptionist
HCRG Care Group, Purfleet, Thurrock
Receptionist
£23500
HCRG Care Group, Purfleet, Thurrock
- Part time
- Permanent
- Onsite working
Posted 1 day ago, 19 Dec | Get your application in today.
Closing date: Closing date not specified
job Ref: 8dcee79c40eb47aa8642f15bd7abe05b
Full Job Description
- Gain an understanding of where and how to signpost patients to the most appropriate person in the surgery that can help them.
- Contribute to the smooth running of the administrative process by undertaking admin roles, calling patients to encourage them to book for poor health prevention appointments, covering the reception from 08:00 - 20:00 on a rota basis.
- Meeting the telephone answering targets so our patients aren't kept waiting on the phone.
You will preferably have proven experience in a reception and administration role, have outstanding customer service skills and have the ability to demonstrate professional behaviours at all times. You will also need to be confident using IT systems and be able to demonstrate working knowledge of packages including email, Microsoft Word and Microsoft Excel. - Salary of £23,500 and access to our group pension
- Membership of my Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise
- An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with most of our rated services holding "good" or "outstanding" ratings from the Care Quality Commission
- Free tea, coffee and milk at your base location
Purfleet Care Centre are looking for a friendly, kind receptionist/administrator who enjoys a patient facing role on a busy reception. You will be working with a great team of full time and part time receptionist/administrators and a welcoming wider team. There are opportunities for training and development. About Purfleet Care Centre: Purfleet Care Centre is run by HCRG Care Group on behalf of Southwest Essex Community Services. We provide patients with access to high quality healthcare in Purfleet. We are open to new patients wishing to register with us. We are committed to providing our patients with a full general practice service and access to a range of health professionals. We offer a range of health services and information as well as advice and treatment for a range of illnesses and minor injuries. The Centre is in addition to and complements other GP surgeries in the area and does not replace their services., We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can. As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.