Receptionist

We are looking for a friendly experienced Receptionist/Switchboard Operator to join our team here at Moulsecoomb Health Centre. The successful candidate will provide an efficient high-quality reception and information service in a busy environment, welcoming patients and visitors to the service. In supporting the Service in its objectives, the successful candidate will be required to maintain a good working relationship with the Line Manager, Supervisor, and departmental colleagues along with external agencies.

This post would suit a highly motivated and organised individual with good attention to detail, because the successful candidate will undertake many roles. This will include greeting and booking in visitors, booking meeting rooms, using the electronic system, general administrative duties such as placing orders, sorting the post, data input, and stock take. We also support the Brighton General Hospital switchboard and some experience with answering calls would be an advantage, although full training is given. Applicants must be conversant with Microsoft Office and have good keyboard skills. They should be able to communicate effectively with patients and colleagues at all levels, able to work unsupervised as well as part of a team, and able to deal with difficult situations and use their initiative. Experience of working in the NHS would be an advantage, but not essential as full training will be given.

We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children. Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times. We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services. Why work for us?

• Positive 2022 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
  
  Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
• Excellent training and development opportunities
• Research opportunities
• Cost-effective workplace nurseries in Crawley, Hove and Brighton
• Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
• Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
• Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
• Located in stunning Sussex, with easy access to the South Downs and the coast
• Access to a wide range of benefits and discounts for NHS staff