Receptionist - Acute Medical Unit (AMU)

Are you looking to develop your skill set and join an award-winning team? Then the Acute Medical Unit (AMU) is the place for you! We are looking for someone who would be proud to work as part of the AMU team. AMU is part of the emergency service running 3 wards side by side as well as offering a same day emergency care clinic service which receives internal and external referrals for patients to be seen, assessed, have investigations, and discharged within the same day to assist with admission avoidance. The ward receptionist is a key role on AMU providing cover throughout a 24-hour period, 7 days a week, 365 days a year. What AMU offers?

• Flexible working shifts including night shifts and weekends
• Gaining life skills within a fast-paced job role dealing with many different scenarios daily
• Having the opportunity to participate in further education to obtain extra qualifications for example: NVQ business and administration and NVQ Customer services, We are looking for friendly and enthusiastic people who would like to make a difference working frontline in a role which is at the heart of the NHS. You will work alongside our receptionists, nurses, and other allied professionals. This role will include meeting and greeting patients and relatives as the first point of contact. Providing telephone coverage, admitting patients using the relevant computer systems and update as necessary for the duration of the patients stay whilst on AMU, and other general receptionist duties.
  
  The ability to increase your confidence and the opportunity to make a difference working within the NHS
• You will obtain good IT skills, strong communication skills and will be able to work on your own initiative as well as under the direction of your colleagues within all areas of AMU
• Become part of a friendly dynamic team
• You will gain confidence in a hardworking but rewarding job role.
  
  As a team and as a department working within one of the largest hospitals in the UK in terms of inpatient capacity, we strive to provide the best experience to all from the initial first greeting to the end of the patients journey within AMU always demonstrating the NNUH's pride values.
If you are interested in joining our reception team and feel that you could bring a positive approach and you are looking for a rewarding supportive job role and feel you could make a difference, then AMU is the place for you., Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics