Receptionist / Admin Assistant

We are looking to appoint a suitably qualified, hard-working and enthusiastic receptionist to support the work of the Administration team by being a professional, effective and efficient Receptionist.,

• you will work under the direct supervision of the Senior Office/Cover Manager to provide excellent support in Reception
  
  you should have excellent IT skills, be well organised, have a professional approach to work and be able to prioritise workloads to meet critical deadlines. Excellent communication skills both oral and written are also an essential part of the role to be able to deal with staff, students, parents and external agencies. An ability to multitask is essential
The successful candidate will already have experience of working within a front of house setting, ideally in an academic environment, have experience of Microsoft Office and should be able to provide evidence that you have the skills, knowledge and understanding to become a Receptionist at our Academy., It is a very exciting time to join our Academy and we are looking for a highly motivated, skilled and creative individual to join a committed team of specialists., This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent spoken English is an essential requirement for this role.

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:
• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we will offer you:
• a collaborative and inclusive culture, where team members will upskill you and give you regular opportunities to learn from each other in a safe and collaborative environment
• an opportunity to undertake structured CPD via access to the national college online CPD platform and/or apprenticeships such as [the CIPD or Coaching via our Apprenticeship Levy-amend examples based on roles]
• access to career pathways and pledge to help you plan for and make your goals a reality via our professional growth and performance process
• a wellbeing culture, with paid and unpaid time off to support life events via our life leave policy, access to a wellbeing champion and the opportunity to participate in our annual staff wellbeing survey with edurio, so we know and can respond to views
• access to 24/7 employee assistance programme (EAP), which includes confidential counselling, access to wellbeing advice and a lifestyle app called "my possible self"
• access to a suite of supportive policies, such as life leave, wellbeing, career break and family friendly
• access to a generous pension scheme known as the local government pension scheme (LGPS)
• access to a comprehensive employee rewards package including long service awards, employee referral scheme, cycle to work scheme and contribution to glasses and eye-sight tests for eligible display screen users
• opportunity to be part of key trust-wide collaborative groups such as the equality, diversity and inclusion (EDI working group) and wellbeing working groups, including menopause support and neurodiversity support
• this excludes an additional 2-week paid compulsory closure at Christmas, for which additional days' leave are gained
• onsite parking at all schools, In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.