Receptionist / Admin Clerk - Audiology

We are looking for an enthusiastic, committed, dynamic individual to join our growing Audiology Team., To be the first point of contact for patients and visitorsTo deliver a high standard of customer and patient care, by providing a friendly, confidential, and non-judgemental approach to all in contact with the service.

To liaise with a wide range of service providers to provide an efficient and helpful service to all patients and visitors.

To undertake a range of general administrative duties to support the smooth and efficient day-to-day running of the service. This will require excellent organisational skills, working in a demanding environment, and adequate working knowledge of administrative systems.

To play a key role in ensuring any issues are escalated or resolved by effectivecommunication, initiative, and by following the Trust and departmental policies and procedures .

Previous NHS experience is not essential and full training will be offered. We offer support through a structured period of induction and orientation along with opportunities for professional and personal development.

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.