Receptionist / Administration Assistant

To provide administrative support to the Office and or Service(s) and be the first point of contact for the Office and or Service(s). Key responsibilities 1) Reception 2) Administration of record keeping 3) Finance 4) General administration Key Activities 1) Reception

• To provide or assist in providing telephone and reception arrangements
which are welcoming to children, young people, families and visitors. This involves applying sensitive listening skills and providing a calm influence, particularly when users are agitated, possibly angry and confused - and will require accurate feedback of any remarks or actions to appropriate staff where the post holder has cause for concern.
• Process incoming and outgoing mail and deal with deliveries.
• Maintain Reception and waiting areas in a clean tidy and welcoming
condition.
• Maintain a diary of events, meeting and the locations of staff as required.
2) Administration
• To develop and maintain records, both electronically and manually.
• To update attendance records via an electronic or paper system.
• To update and maintain records of family attendance and outcomes.
• To produce statistical reports as required including generating reports from
the electronic registration system.
• Assist with documentation for any inspections.
• Update essential policies and guidance documentation.
• Prepare documentation and presentation information as required., Ensure payments are made as appropriate and deal with any queries
arising if required
• May be responsible for administering and reconciling petty cash floats as
required. 4) General Administration
• Arrange meetings and take minutes when required including the
circulation of minutes and associated papers.
• Arrange appointments as required
• Provide cover as required
• To provide general administrative support as required, including the
opening and closing the building
• Provide administrative support as required.
• Any other duties commensurate with the grading and as required by either
the Office Manager/Service Manager or Senior Administrator. This Job Description and Person Specification reflect the duties of the post as they exist at this time and may be subject to changed based on the needs of the Department Programme. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.

Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.