Receptionist - Administration Officer

Blackpool and The Fylde College is excited to announce an exciting opportunity for a Receptionist - Administration Officer based at Fleetwood Nautical Campus. This role is essential in delivering a professional and customer-focused reception service while supporting key student administration processes. You will be instrumental in maintaining accurate data and ensuring efficient operations that contribute to a positive experience for students, staff, and visitors alike.

Your Responsibilities Will Include:
As the face of Fleetwood Nautical Campus, you will take on a variety of responsibilities to ensure seamless front-line and administrative support. These include:

Acting as the first point of contact for all visitors, students, and external stakeholders, providing exceptional customer service and managing enquiries via reception, switchboard, and other communication channels.
Inputting, validating, and maintaining student records related to applications, enrolments, funding, attendance, and course completions. Ensuring data compliance with GDPR and audit requirements.
Processing tuition fees, student support funds, and related payments, while maintaining accurate and auditable records.
Assisting with college events such as enrolment, open days, and examinations, and supporting flexible working hours during peak periods.
Tracking attendance accurate management information and contribute to continuous service improvement.
Why Apply?
This is a fantastic opportunity to build a rewarding career in administration and student services within a dynamic and supportive environment. You'll have the chance to develop key skills in customer service, data management, and operational support, all while contributing to the success of Fleetwood Nautical Campus and its students.

Enhanced leave allowance of 38 days (full-time equivalent), inclusive of bank holidays
Opportunity to purchase additional annual leave
Competitive pension scheme:
Teachers' Pension Scheme (TPS) - 28.68% employer contribution
Local Government Pension Scheme (LGPS) - 19.3% employer contribution
Extensive professional development opportunities for all, with B&FC choosing to invest circa. £1.8m annually in colleague development and professional qualifications
Agile working opportunities
Enhanced Family friendly policies
Extensive wellbeing provision including, but not limited to:
Access to funded Employee Assistance Programme (EAP) available 24/7, 365 days a year
Occupational Health
FREE Flu Vouchers for those not entitled through the NHS
FREE eye tests
Dedicated Wellbeing Hub available to all colleagues containing rich and varied content with resources relating to emotional, physical, financial and social wellbeing
FREE healthy breakfast
Sports facilities including fully equipped gym and discounted memberships
Health and beauty salon
Trim Trails on Campus (guided routes for walks)
Onsite food outlets and Starbucks at subsidised rates
FREE car parking
Car lease scheme
Cycle to work scheme
Onsite kids 'Sports Camp' 8am - 5pm during selected half-term breaks
Blackpool and The Fylde College is proud to be Great Place To Work® Certified