receptionist / administrator

Billericay Medical Practice has an opportunity for a receptionist/administrator to join our support team, on a part-time basis for 16.5 hours per week, Wednesday to Friday 13.00-18.30.
The main purpose of the role is to:

• Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.


• Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.


• Undertake a variety of administrative duties to assist in the smooth running of the practice.


• Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
  
  Educated to GCSE level or equivalent.


• Experience of working in a reception environment.


• Experience of telephone service environment.


• Previous typing experience.


• Experience of dealing with the general public/patients.


• Ability to work without direct supervision and determine own workload priorities.


• Ability to work as part of an integrated multi-skilled team.


• Be pleasant and articulate.


• Able to work under pressure in a changing environment.


• Able to use own initiative.


Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.
Experience of the SystmOne clinical system is desirable.