Receptionist / Administrator

We are seeking an experienced Receptionist/admin for support to the Richmond Recovery Support Teams. The post is 5 days a week, 37.5 hrs, Monday-Friday, 9 am - 5 pm.

The post will cover the main reception and support for Richmond Adult Mental Health Services. This essential role provides being the first point of contact for patients, relatives/carers booking in at reception for their appointments, advising staff that clients have arrived, ordering and restocking information flyers, ensuring the waiting room remains clean and tidy and assisting the community administration teams. Admin tasks to include using computerised information systems (RiO), arranging outpatient clinic appointments, managing telephone calls and liaising with patients, relatives/carers and other professionals., The post will be part of an administration team that exists to provide an important administrative and Outpatient service to mental health teams to ensure the smooth running of those services. This is to include using computerised information systems, collating statistics and returns as required by the Trust and Local Authority, word-processing, developing, maintaining filing systems and being the first point of contact for patients, relatives/carers and other professionals.

You will need to have previous secretarial/administrative experience with excellent verbal and written communication skills and proven organisational and prioritization skills. The role requires you to work under your own initiative amongst a team of administrators working across community teams. You will also be required to provide cross cover on reception and other teams when required. RIO experience would be advantageous.

We are Proud to Belong at South West London and St George's Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety ofbenefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Come and join our inclusive teams and help our patients on their recovery journey.