Receptionist / Administrator

We currently have a vacancy for a receptionist/administrator within our practice. The role will be to join a team of 10 reception/administration staff members who are responsible forbeing the first point of contact for visitors and patients to the practice, and as such play a critical role in creating a positive, professional, friendly and discreet impression both in person and on the telephone., Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

To be flexible and able to cover for holidays and sickness if necessary.

We are a team of 31 staff members encompassing clinical and non-clinical staff.

Our clinical team includes three GP partners, five salaried GP's, three Advanced Nurse Practitioners, three practice nurses, all of whom are supported by a team of receptionists and administrators.