Receptionist Administrator

Our busy Emergency and Urgent Treatment Care Department is currently seeking Receptionists to work a variety of shifts.

The administration and reception team provide vital support to our patients and clinical staff. If you have good communication skills, work well under pressure, have good clerical and keyboard skills and enjoy working in a team environment, are motivated and very flexible in your working patterns; then we would like to hear from you.

• PLEASE ANSWER THE FOLLOWING QUESTIONS AS PART OF YOUR APPLICATION:

1. What personal qualities/attributes do you have that you feel will be beneficial to this post?
2. Give details of where you have worked with members of the general public together with an example of when you have demonstrated good customer care and relation skills
3. Describe a confrontational situation you have experienced. How did you deal with the situation and what was the outcome?

Answers should be typed into the Supporting Information section of your application form. Please limit your answers to 150 words per question. If you fail to answer the supporting questions above, your application will NOT proceed to the shortlisting stage.


• Good IT skills


• Excellent customer service skills


• Manage own workload whilst effectively prioritising tasks


• Ability to work within a demanding environment, demonstrating a confident approach to difficult situations


• Excellent team player with good communication skills
  
  Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.


UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.