Receptionist / Administrator

A medical receptionist / administrator is the primary representative of our Trust. A medical receptionist / administrator will need to be capable of handling stressful situations at any given time in order to service the patients.

We require someone with experience who can join our team and bring with them the above skills that will enhance the care we provide to our patients. Our patients are our forefront and we them, to have a positive experience when they access health care provided by the Trust.

If this is you do not hesitate and apply. Come and join our work family. The Preoperative Assessment and Elective Surgery Hub Admin team is a small and friendly team who support each other to provide the best health care.

Main duties of the job

You will be responsible for reception and general administrative duties within the two units, and work with our established processes, policies and procedures to provide a comprehensive high quality service, and deal efficiently and courteously with patient enquires.

Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and or amending patient appointments.

Meeting and greeting patients attending the unit reception area, giving a polite and professional service.

We employ more than 6,500 staffwho deliver compassionate care from our two main hospitals,Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, healthcentres and in patients' homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.

We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children's and young people's services; end of life care and outpatient and diagnostic imaging services.

We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.

We continue to modernise and invest in our health services to build on our strong reputation.Foundation trusts are public leaders in improving quality in health services. They are part of the NHS- yet decisions about what they do and how they do it are driven by independent boards. Boardslisten to their Council of Governors and respond to the needs of their members - patients, staff andthe local community.

Foundation trusts provide what the health service wants, yet are also free to invest quickly in thechanges to the local community needs, in striving to be the best, and in putting their patients first.