Receptionist / Administrator
London North West Healthcare NHS Trust, Southall, Greater London
Receptionist / Administrator
Salary not available. View on company website.
London North West Healthcare NHS Trust, Southall, Greater London
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 22 Oct | Get your application in now before you're too late!
Closing date: Closing date not specified
job Ref: 6826e07488de455d814efe86be21cc19
Full Job Description
- Work as part of the Community diagnostic centre multi-disciplinary team, including providing support to Cardiology and Phlebotomy services where required.
- Poviding an efficient administrative and reception service
- Record all outpatient attendances (cashing-up) on the Patient Access System
- Book appointments, discharge back to the GP and/or add to waiting lists as required
- File documents according to Information Governance policy
- Communicate with patients, visitors and staff in a professional and courteous manner
- Communicate effectively using all available forms of communication
- Maintain an uncluttered and tidy reception area
- Maintain reception areas in a hygienic and sanitary condition including cleaning and wiping of surfaces
- Support the Managers and Supervisors in developing a patient focused service
We are looking for a motivated admininistrator to join us in the newly build Community Diagnostic Centre based at Ealing Hospital, to work in the Respiratory Physiology department. You must be proficient in the use of Excel, Outlook and Word and confident in the use of computer databases and booking systems as you shall be booking follow-up appointments for patients, or discharging them, as well as maintaining patient, RTT and appointment data. The role is essential for the accurate capture of clinical activity data and requires a person with the flexibility, adaptability and focus to meet competing priorities and changing working practices. - Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark's Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at: