Receptionist - BANK

Bank Receptionist required to work within the PCN enhanced access service providing support to GP surgeries within the Bromley area., Responsible for opening & closing of the premises, ensuring alarms are activated/de-activated.

Completing administrative tasks requested by the clinician/head office

Sending patient appointment confirmation texts/emails

Liaising with GP practices via email/phone.

Sending patient referrals via email &/or post.

Ensuring efficient reception service is provided to patients and visitors.

Dealing with all general enquiries.

Checking in patients upon arrival/acknowledging all visitors.

Ensuring all rooms used/waiting areas are always kept clean and tidy.

Ensure all patients are registered onto the computer system promptly and accurately.
Undertake any other additional duties appropriate to the post as requested by the manager.

BGPA Department Information

BGPA is a federation of all 43 Bromley practices working collaboratively to enhance the health and wellbeing of Bromley residents, covering over 350,000 patients, 100% of the Bromley population.

BGPAs partner organisation is Bromley Education and Training Hub (BETH). BETH supports education, training and professional development across primary care in Bromley and beyond.

Organisational Values / Objectives

BGPAs goals are to work strategically with Bromley practices to help secure the best services for patients whilst working together to support member practices in the challenges of a changing NHS.

BGPA aims to improve the morale of general practice in Bromley by sharing expertise, services and supporting its workforce.

BGPA will make a positive impact on medical services in Bromley by working closely with One Bromley Partners including NHS SEL ICB, local NHS trusts, local providers and patient groups, to improve the delivery of healthcare to the local population.