Receptionist / Care Navigator

£23795

Primary Care Careers, Denver, Norfolk

Posted today, 20 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 7ea773e9a0f14c1ebcd5efc6baa4873d

Maintain and monitor the practice appointment system.
Process personal, telephone and e-requests for appointments.
Answer incoming phone calls, transferring calls or dealing with the callers request appropriately.
Signpost patients to the correct service.
Initiate contact with and respond to, requests from patients, team members and external agencies.
Photocopy documentation as required.
Data entry of new or temporary registrations and relevant patient information as required.
Input data into patients healthcare records as necessary.
Direct requests for information, i.e. SAR, insurance/solicitors letters and DVLA forms to the administrative team.
Manage all queries as necessary in an efficient manner.
Carry out system searches as requested.
Maintain a clean, tidy, effective working area at all times.
Monitor and maintain the reception area and notice boards.
Support all clinical staff with general tasks as requested.