Receptionist / Care Navigator

Langdon Hills Medical Centre has an exciting opportunity for a receptionist to join our professional team on a part-time basis, for approximately 20 hours per week, days and times will be discussed at interview, to assist our practice in providing the highest quality of patient care., In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed. We are looking for a receptionist to join our busy practice team and help make a positive impact on our local community. We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service.,

• Greeting and directing all patients;
• Making appointments and giving out appointment cards, where required;
• Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
• Dealing with requests for information, and managing problems and complaints;
• Advising patients of practice procedures;
• Registering new patients;
• Answering the telephone, promptly.
  
  Langdon Hills Medical Centre are an innovative, well organised and forward-thinking GMS training practice. We have a practice population of 14500 patients with a growing list size. We have a supportive nursing and administrative team and use the SystmOne computer system. We offer a competitive salary, NHS Pension and on site parking.