Receptionist (Chesser Surgery)
Sutton Primary Care Networks, Carshalton, Greater London
Receptionist (Chesser Surgery)
Salary not available. View on company website.
Sutton Primary Care Networks, Carshalton, Greater London
- Part time
- Permanent
- Onsite working
Posted 4 days ago, 29 Nov | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: 0e14288933324b8995e8455bd71f9451
Full Job Description
- Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
- Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way.
- Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team.
- Facilitate effective communication between patients, members of the primary healthcare team, secondary care, and other associated healthcare agencies., Duties may be varied from time to time under the direction of the senior receptionist/assistant practice manager, dependent on current and evolving practice workload and staffing levels:
- Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
- Maintaining and monitoring the practice appointments system
- Processing telephone and online triage requests for appointments, visits, and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional.
- Processing and distributing incoming (and outgoing) mail.
- Taking messages and passing on information
- Filing and retrieving paperwork
- Processing repeats prescriptions in accordance with practice guidelines
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures.
- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
- Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying, and scanning.
- Loading and emptying the dishwasher and keeping the kitchen area clean and tidy
- Keeping the reception area, noticeboards, and leaflet dispensers tidy and free from obstructions and clutter
Chesser Surgery provides comprehensive NHS primary care services to help manage patients' health and well-being. We work closely with Sutton Primary Care Networks aims to reinvest surpluses back into general practice and primary care for the benefit of our practices and the people who form the communities we serve.