Receptionist / Clerical Assistant

We are currently seeking a motivated and resourceful individual to join our team as a receptionist at our busy clinic in Crewe. You will play a crucial role in providing front-of-house services for our Child and Young People's Mental Health Service, which encompasses a range of Mental Health and Wellbeing Services.

As a receptionist, you will be the first point of contact for our clients and visitors, always ensuring a welcoming and professional atmosphere. We are a supportive, competent, and caring team dedicated to providing high-quality mental health services to young people in our community. We believe in fostering a collaborative environment where every team member can thrive and contribute to the delivery of care.

Supportive Environment: Work within a team that values collaboration and mutual support.

Professional Development: Access to internal development opportunities, including supervision and regular appraisals, to help you grow in your career.

Impactful Work: Contribute to the mental health and well-being of children and young people within the locality.

If you are passionate about making a difference in the lives of young people and want to be part of a team that provides excellent care, we would love to hear from you., This role involves managing telephone enquiries for our Children's Mental Health services in Crewe. You will interact with service users, carers, families, and professionals, efficiently handling or redirecting calls as appropriate.

We are seeking candidates who demonstrate an enthusiastic, professional, and approachable demeanour at all times. A flexible "can do" attitude, along with the ability to use initiative and common sense, is essential. Excellent communication and organisational skills are a must, as delivering exceptional service is key to this role.

CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care - including the provision of three GP surgeries.

Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.

We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.

CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.

To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you grow and flourish with CWP.

We welcome applications from people who have direct experience of accessing our services.