Receptionist / Clerk

The post holder will provide an efficient front of house service predominantly out of office hours and on weekends supporting all members of staff working within the Mental Health Department at the Royal Glamorgan Hospital Mental Health Unit. As well as reception duties, the role will also encompass data entry and other Clerical Duties. The post holder will be expected to portray a positive image and be able to liaise in a professional manner with colleagues, patients and visitors to the Department.,

• Answer the telephone, deal with queries relevant to the service and/or take accurate messages.
• Meet and greet Visitors, Staff and members of the general public with professionalism and curtesy at all times.
• Receive, open, sort and distribute incoming mail and prepare outgoing mail on a daily basis.
• Use computerised system to book appointments and complete associated processes.
• Use Room Booking system to book meetings.
  
  Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.