Receptionist / Computer Administrator

1. To meet and greet patients, members of the public and visitors to the practice in a friendly and courteous manner. 2. To direct patients to the appropriate professional, known as signposting. 3. Answering general enquiries, explaining surgery procedures, making new and follow-up appointments and receiving requests for repeat prescriptions and signposting patients. 4. Receiving and recording requests for home visits 5. Complete surgery lists and extract patient notes when required. 6. Filing and scanning of medical notes, letters, test results and other correspondence 7. Registering of new patients on the computer system 8. Opening and distribution of post 9. Ensuring that the reception area is left tidy and ready for use by incoming colleagues, together with information about any unresolved or urgent matters. 10. Assisting the closing and securing of the building at the end of the working day 11. Comply with all in house and statutory Health & Safety procedures. 12. Attend training
courses in house and externally to develop expertise and further knowledge. 13. Attend Practice Meetings. 14. Any duty that may be properly deemed by the Practice Manager or Doctors to be part of the role of receptionist. 15. It is important that all members of staff are prepared to take on additional duties or relinquish existing duties in order to maintain efficient running of the practice. The Practice manager and Doctors reserve the right to re-distribute duties and functions amongst members of staff from time to time and requests for such changes shall not be reasonably refused. The ability to work as a team to ensure your own & your colleagues holidays are covered between yourselves in a fair and organised manner.