Receptionist / Customer Service / Patient Care Coordinator / Marketing

Greeting patients in a friendly and warm manner; answering the phone (telephone training provided); checking patient in and out; booking, confirming and amending appointments; updating patient records; collecting payment; processing and sending invoices; maintaining patient confidentiality; making patients aware of the services that we offer; helping with the dental practice marketing and growth in the local community.

Excellent communication skills (verbal and written English); organised, punctual and methodical, good teamwork skills; self motivated, friendly, confident in the line of work; able to work alone on reception; calm under pressure, good listening skills and calm demeanour; trustworthy and reliable; previous customer service experience preferred; minimum computer skills including microsoft word and excel; training will be provided on use of the dental software and the day to day running of the dental surgery.,

• A-Level or equivalent (preferred)
  
  Wimbledon Dental Wellness is a brand new, holistic, private dental practice, in the heart Wimbledon Broadway. We are 20 seconds walk from the mainline Wimbledon train station.


WORK ENVIRONMENT:

• Modern, brand new dental surgery


• Safe, spacious and clean working environment


• On-the-job training and complimentary training courses


• Friendly, kind and caring team


• Holistic, positive and pleasant work atmosphere


• Growth opportunities including mentorship and training


• Discount scheme in many shops and restaurants in Wimbledon, Fixed term contract with duration to be discussed


• Permanent position


• Full time opportunity


• Monday to Friday (with some Saturdays - open to discuss this)


• £12-£15 per hour based on experience


• Bonus and incentive schemes


• Growth opportunities into Practice Manager and Treatment Care Coordinator, Company events


• Company pension


• Employee discount


• Employee mentoring programme


• Store discount


• Transport links


Schedule:

• Flexitime


• Monday to Friday


• Weekend availability


Supplemental pay types:

• Bonus scheme


• Performance bonus


• Yearly bonus