Receptionist - Day Procedure Unit

An exciting opportunity has arisen for a part time receptionist covering reception shifts in both the Arthur South Day Procedure Unit and Ambulatory Procedure Unit and there is occasional requirement to cover our Main Theatre reception.

The Day Procedure Unit is a fully integrated unit comprising of Surgical and Anaesthetic pre-assessment, theatres, recovery areas and wards for patients having planned day surgical procedures.

The Ambulatory Procedure Unit is also fully integrated unit with its own theatres, consultation rooms and discharge suite. A hand trauma clinic runs every morning where injuries from around the region are assessed and any surgery is usually scheduled for the same day. Clinicians also see on-the-day referrals from the Emergency Department, GP practices and our neighboring Hospitals within the region.

Our aim is to put patients first in an area of the highest quality of care. Alongside the nursing and medical teams, the administrative team ensures both units run smoothly, effectively and act as a reliable point of contact along a patient's pathway. As part of this large and friendly team you'll be expected to maintain a high level of the patient-focused care we aim to deliver for our patients, and all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Dedication, Integrity and Excellence.

Main duties of the job

Shifts are on an alternating rota basis rather than a fixed pattern. There are four different shift times, with candidates expected to cover all shifts.

The Arthur South Day Procedures Unit is open between Monday - Sunday between 6.30am - 10pm and the shift times are as below:

06:30 - 14:3010:00 - 18:0012:00 - 20:0014:00 - 22:00

The Ambulatory Procedures Unit is open 06:30 - 19:00, with shifts times as below:

06:30 - 14:3012:00 - 20:00

We are looking for one candidate for 22.5 hours per week

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours


• Fast Track Staff Physiotherapy Service


• Multi Faith prayer room


• Discounted gym memberships


• Excellent pension scheme and annual leave entitlement


• Wagestream - access up to 40% of your pay as you earn it


• Free Park & Ride service direct to NNUH site


• Free 24-hours confidential counselling support


• On-site Nursery


• On-site cafes offering staff discounts


• Support in career development


• Flexible staff bank


• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics