Receptionist / Front of House

Are you a friendly and organised professional looking for a role where you can make a real difference? Join our care home team as a Receptionist, and help create a welcoming environment for residents, families, and visitors while supporting the smooth running of our home., As the first point of contact for residents, families, and visitors, you'll play a vital role in ensuring our home is a warm and welcoming place. Your main duties will include:

Providing excellent customer service and 'front of house' management, greeting visitors, answering calls promptly, and responding to enquiries in a professional and friendly manner.
Showing visitors around the home and supporting families with their questions.
Offering administrative support to the Home Manager and management team, including typing, photocopying, and handling newsletters or mail.
Supporting the organisation of social events and engaging proactively with residents during activities.
Assisting with equipment and stationery orders, as needed.

If you're offered a role with us, it will be conditional on some standard checks, like references and a Disclosure and Barring Service (DBS) check. We also need you to have good English and numeracy skills, plus a passion for caring and helping our residents to thrive.

We want every candidate to feel supported and able to perform at their best during the recruitment process. If you need any assistance or would like to request a reasonable adjustment at any stage, just drop us an email at recruitment@mariposacare.com-we'll be happy to help.

We believe in recognising and rewarding our team for their dedication and hard work. Here's what you'll enjoy:

Recognition rewards: Receive up to £500 in your first year to celebrate your contributions.
Refer-a-friend scheme: Earn £1,000 for every successful referral, with no limits!
Funded training programmes: Gain confidence and qualifications to grow in your role.
Career development: Explore opportunities to develop and progress - we promote from within.
Annual pay reviews: Your hard work won't go unnoticed.
Health benefits: Access private healthcare options, including dental and optical care.