Receptionist - GP Practice

To work as part of the reception team in a professional manner to provide high quality reception and support services to all patients, visitors, GPs and allied professionals.

To follow all relevant standard operating procedures, policies and charters to ensure working in an efficient and courteous manner at all times.

Main duties of the job

To receive and greet patients, i.e. patients and visitors to the Practice, in a welcoming and professional manner.

To answer telephone calls in a professional manner ensuring important/appropriate information is documented and redirected accordingly.

To provide accurate and up to date information to answer the enquiries of patients and visitors where necessary seeking the advice of others/Practice Manager (PM), responding to and/or redirect all patient and visitor requests accordingly., 15 hours per week initially, possibility of increase in weekly hours (preferably in the afternoons i.e., 1230-630 PM)

Our practice team comprising of GPs, GP registrars, Nurses, Clinical Pharmacist, Administrators and receptionists.