Receptionist - Hampton by Hilton London Gatwick Airport
Rbh Hospitality Management, Fernhill, West Sussex
Receptionist - Hampton by Hilton London Gatwick Airport
Salary not available. View on company website.
Rbh Hospitality Management, Fernhill, West Sussex
- Full time
- Permanent
- Onsite working
Posted 6 days ago, 7 Nov | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: f6ccc5e460fe413ab9240814cc7c4abd
Full Job Description
- Be the first smile guests see and the friendly voice they remember, creating a warm welcome that sets the tone for their stay!
- Handle check-ins, check-outs, and everything in between with efficiency, making every guest feel like a VIP.
- Become the local expert, ready to dish out the best spots for brunch, hidden gems, and must-see sights to elevate the guest experience.
- Master the art of multitasking: from answering calls and managing bookings to handling guest requests-all with a positive vibe.
- Keep the front desk looking sharp and organised, setting up a welcoming space that feels like home.
- Coordinate seamlessly with housekeeping and maintenance, ensuring rooms are ready and requests are met without a hitch.
- Surprise and delight guests by going above and beyond with thoughtful touches and personal service, making their stay memorable.
A people person with a knack for making connections and creating memorable guest experiences. - Great communication skills, effortlessly handling guest inquiries, coordinating with the team, and sharing local knowledge.
- Detail-focused and organised, ensuring every reservation, request, and check-out goes off without a hitch.
- A quick thinker who loves to solve problems and keep things running smoothly, even when it's busy.
- A team player with a flexible, ready-to-help attitude, keeping the good vibes rolling across departments.
- High energy and adaptable, thriving in a lively, fast-paced setting where no two days are the same.
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey..., The Hampton by Hilton, London Gatwick Airport is situated at the North Terminal of London Gatwick Airport, which is the UK's second largest airport. With 194 bedrooms, restaurant and bar serving up to 500 covers a day in peak season, the hotel has a gym facility onsite and has 2 meeting rooms, each able to accommodate up to 20 delegates. We pride ourselves on investing in our people and delivering outstanding customer service. If you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you! - Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Free Gym Access (onsite)
- 30% F&B discount at RBH hotels
- Refer a Friend scheme
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Access to discounted travel and High Street discounts from various retailers
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over 1000 per year And much much more!
You will have access to a benefits package we believe truly works for our people