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Receptionist - Harrogate

Grantley Hall

Receptionist - Harrogate

Salary Not Specified

Grantley Hall, Harrogate

  • Full time
  • Permanent
  • Onsite working

Posted 5 days ago, 12 Sep | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: 56330b9e93ef471ba9151c5a2aab5111

Full Job Description

  • Maintain good working relationships with colleagues and all other departments

  • Attend training courses as required

  • Point of contact for guests upon arrival, throughout their stay and upon departure

  • The upmost attention to detail while completing all tasks.

  • Be flexible and extend job duties to carry out any reasonable tasks as requested

  • Liaise with all departments efficiently

    Hands on approach to work, always being productive and looking to improve

  • Passionate about hospitality

  • Detail orientated and drives standards

  • Possess a positive attitude and a desire to learn

  • Ability to meet deadlines and work under pressure

  • Engage with hotel guests on a regular basis

  • Friendly, courteous and helpful with excellent communication skills

  • Motivated to go the extra mile for guests and colleagues

  • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team

    Grantley Hall is an exclusive, five star luxury hotel nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants and five sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar

    Grantley Hall offers a wide range of benefits and opportunities for all employees:

  • A monthly service charge - typically £2,400 annually

  • 31 days holiday increasing to 33 days with length of service

  • Access to earnings before payday (Wagestream)

  • Free parking

  • Complimentary meals when on duty

  • Discounted modern and spacious live-in accommodation

  • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…

  • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs

  • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products

  • Grantley Gateway - Discounts and cash back on shopping and trips out

  • Discounted hotel stays with Relais & Chateaux and Pride of Britain hotels

  • Complimentary bespoke uniform and annual shoe allowance

  • Free sight tests for those eligible

  • Onsite Team Gym with professional induction

  • Refer a Friend Scheme where you can earn up to £1000

  • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch'

  • Grantley Academy to support your development

  • Annual paid volunteering days