Receptionist Pencoed Medical Centre

Our practice receptionists are responsible for undertaking a wide range of administrative and reception duties, including the provision of general support to the clinical multidisciplinary team. Duties can include, but are not limited to, greeting and signposting patients to the appropriate healthcare professional or service (care navigation), patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required. You will act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

The practice receptionists have the privilege of being the first point of contact for patients and other services and clinicians contacting the practice. Excellent written and spoken communication skills are key in order to be able to deal with any request in the most appropriate and timely manner. Experience would be ideal, but either way you will be part of an experienced and supportive team, and ongoing training is regularly provided.

Dynamic, friendly, fast-paced, multidisciplinary training practice with a great supportive administration and clinical team.