Receptionist - Richmond

This role is for a friendly and energetic Receptionist to join our Front Office Team and help ensure our guests' have a memorable experience. The role of Receptionist is a key position at the Richmond Hill Hotel, with a primary focus on delivering excellent guest service, by welcoming our guests with warmth and friendship, ensuring an exceptional experience from arrival to departure, contributing to a truly extraordinary stay.

We're looking for enthusiastic individuals with a hunger for hospitality and going the extra mile.,

• A hunger for hospitality and going the extra mile
• Someone that is willing to bring their best, authentic self to work. Rather than reading from a script or putting on a persona, our approach is all about bringing the very best version of ourselves to work every day
• A creative approach to your role - we believe that a game changing idea can come from anyone, anytime
• Someone who thrives in a dynamic and vibrant environment and is committed to delivering exceptional hospitality.
If this sounds like a role you could get excited about, we would love to hear from you! Please note that all applicants must be eligible to live and work in the UK.

We are looking for an exceptional Receptionist to come and join us at Richmond Hill Hotel. Located in the heart of London's greenest borough, we are an independently owned Georgian hotel, just a stone through from the royal park. This is London's gateway to nature. Our team are the heart and soul of everything we do at the hotel, and their hard work and dedication have earned us recognition from prestigious organizations such as The Sunday Times and The Caterer for being one of the leading employers in the industry. The award-winning culture at the hotel is progressive, independent, and free-spirited - it's just the fabric of the buildings that's historic, not our approach to business. From our paint to our people, we are a refreshing break from the cookie-cutter hotel chain experience, and we encourage everyone to bring their authentic, best selves to work every day. It doesn't take lavishness or luxury to make someone feel special. Instead, we believe it takes genuine care, thoughtfulness and a team empowered to be creative with their service. These are the qualities that keep our guests coming back time and again., An independent destination hotel situated steps away from Richmond's Royal Park, we've been serving hilltop magic for our guests for nearly 300 years. With 143 guest bedrooms, 13 meeting rooms, treatment room and gym as well as a recently refurbished restaurant and bar, it's an exciting time to join the team at Richmond Hill Hotel. Our team is at the heart of everything we achieve here at Richmond Hill Hotel - our overwhelmingly positive reviews are testament to the hard work our teams put in. We're committed to creating a great place for our teams to work and we're delighted to have twice been finalists for 'Employer of the Year' and won a People award for our Team Engagement amongst other accolades. We're always on the lookout for enthusiastic and talented individuals to join our team to deliver unforgettable customer service and create exceptional experiences for the modern-day traveller.


• You'll enjoy a competitive annual salary of 24,954.68, plus a monthly Tronc payments averaging 350.00
• Working 4 days a week - three 12 hours shift and one 7 hours shift; 3 days off
• access to hundreds of online perks & discounts
• free health cashback plan for you and your family
• extra day's holiday for every year you work for us (up to 5 additional days)
• salary sacrifice schemes to help you buy a bike, laptop, or gym membership
• free use of our onsite gym
• bespoke career development through internal and external training schemes
• free meals on duty - Refer a friend scheme, with up to 500 incentive
• hotel recognition Programme including our Employee of the Month and Manager of the Quarter awards, long service awards, rewards payments
• free parking on site
• flexible working patterns, as well as much more...