Receptionist (to start March 2025)

As our front of house Receptionist, you will be the first point of contact for all visitors and residents. You will provide a warm Westgate welcome and be the friendly face our visitors see on arrival at the care home. If you are passionate about making a difference and want to be part of an exciting new venture, we would love to hear from you!,

• Provide a warm and professional welcome to residents, families and visitors
• Manage incoming calls and direct them appropriately
• Handle inquiries and provide accurate information about the care home's services
• Schedule and coordinate appointments, tours and meetings
• Maintain a clean, organised and welcoming reception area
• Assist with administrative tasks such as mail sorting and data entry
• Liaise with staff across all departments to ensure smooth daily operations of the home
• Respond promptly and effectively to emergencies or unusual situations
  
  Previous experience in a receptionist or front-of-house role, ideally in a luxury care home setting
• Outstanding interpersonal and communication skills
• A polished and professional demeanour
• Strong organisational skills with the ability to multitask effectively
• Proficiency in Microsoft Office and other relevant software
• A proactive and problem-solving approach
• Empathy and understanding when engaging with elderly residents and their families
  
  Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgate
Be part of an exciting new beginning at Meadowhill Care Home, our state-of-the-art luxury care home due to open its doors in March 2025.


• Blue Light Card (employee discount scheme)
• Byond Prepayment Card (employee cashback card)
• Extras Discounts (employee discount scheme)
• Cycle to Work Scheme
• Employee Assistance Programme
• Refer a Friend Scheme
• Employee of the month
• Team social events
• Staff wellness fund
• Loyalty and long-service awards
Employment Perks:
• Competitive salary
• Support in achieving additional qualifications, including nationally recognised qualifications
• Comprehensive induction with free training and development