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Receptionist (Vantage Building)

Brentford Fc

Posted 5 days ago, 30 Jun | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: 738aaf20f201446ebb274b580c2942eb

Brentford Fc

Full Job Description

Welcome and assist visitors and clients, directing them to the appropriate contact.

Answering and redirecting telephone calls, emails and messages.

Maintain a tidy and presentable reception area.

Report office faults to Facilities Management and ensure timely resolution of tasks.

Oversee parking arrangements for visitors and staff, manage security passes, and log all visitor entries.

Sorting and distributing mail.

Assist with the planning and organising of internal meetings, events and taking charge of catering requirements. This includes meeting room setup arranging resources (stationery, refreshments etc) and liaising with the cleaning team to make sure meeting rooms are clean and tidy..

Assist Facilities Manager to carry out their role effectively within the office including liaising with landlord, contractors and suppliers

Be available to act as receptionist cover at the Gtech Community Stadium as required (400m from vantage office) which will involve assisting C&E events as appropriate for functions and events.

To include admin, visitor management and prep of function sheets with upcoming C&E events.

Some Health & Safety responsibilities as appropriate.

Undertake additional office responsibilities as required to ensure the smooth and efficient operation of the Club.

Ensure security measures to safeguard employees are followed.

Collaborating with the security team or service providers as needed.

To ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and with specific reference to the data regulations (GDPR and PECR)

To ensure compliance with the Club's Code of Conduct

To ensure compliance with the Club's Safeguarding Policy and processes.

To ensure compliance with all relevant legal, regulatory, ethical and social requirements

To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC

To keep confidential any information gained regarding the Club and its personnel

To maintain a flexible approach to work at all times

To promote equity, diversity and inclusion at the Club, in line with our EDI strategy

To promote and support positive mental health and wellbeing throughout the Club both on and off the field

Facilities Manager

EA to CEO and Board

PA to CEO and ExCo members

Business Operations

Commercial Sales

Venue Operations

Communications

Venue Operations

Fan & Community Relations

Campaigns & Promotions

Football Administration

The ideal candidate will be a diligent and hard-working professional capable of managing a diverse range of office support and administration tasks. This role involves not only management of many day-to-day office activities to ensure its smooth running but also meeting and greeting stakeholders, administrative support to leaders and diary management. Other essential office responsibilities will also be part of the daily routine.

Excellent written and verbal communication skills

Competent with Microsoft Office packages, particularly Word and Outlook

Confident working alongside senior executives

A self-starter with a high level of initiative and proactivity

Great communication skills with an ability to inspire and motivate others

Uses initiative with minimal supervision with the desire to proactively support the teams

Can manage a heavy workload with strict deadlines

Excellent organisational skills

Flexible and willing to take on ad-hoc tasks

Comfortable working independently and as part of a team

Outstanding customer service skills.

Able to thrive in a fast-paced work environment.

Ability to tightly manage your time effectively and productively.

Remains calm under pressure

Desire for continuous personal improvement.

A H&S or administration certification

Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently.