Receptionist / Ward Clerk - Emergency Department

We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment. COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at COVID-19 Vaccination | How to access your vaccine in the Black Country and West Birmingham (blackcountryandwestbirmccg.nhs.uk) where you can also find out more about how to access vaccination. There is a current Government consultation underway which will determine whether some new starters may need to be vaccinated. Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust's commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold. RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM, An exciting opportunity has arisen to join a friendly team, working within department of Emergency medicine/Acute care medicine. Duties will include updating patient management systems, answering calls and greeting patients/relatives, preparing notes and supporting the nursing team with all aspects of ward administration. If you feel you have these skills and would like to join our team them, please apply., To provide an efficient, effective, and comprehensive administrative support for the department of Emergency medicine/Acute care medicine Duties will include administrative tasks such as record keeping, data entry, filing and scanning.Working for our organisation As an Emergency Department we are committed to provide high quality care within a demanding service by ensuring our nursing team are proactive and have additional clinical skills to provide individualised patient care for the whole range of presenting conditions, in which you will be expected to continually demonstrate in this role. We have had a wider suite of investments across our Trust in recent years, including: + The introduction of a new £40 million Urgent & Emergency Care Centre; + A £10 million capital development to include extension to the Emergency Department, Acute Medical Unit, Hot Imaging Suite, Same Day Emergency Care Unit and Staff Support Facilities; + A £5.5 million reconfiguration of Operating Theatres; + £7.2 million/year investment to expand our workforce across the Emergency Department, Same Day Emergency Care, Acute Medicine, and Emergency Surgery including roles for Doctors, Nursing and Advanced Practice, To provide an efficient, effective and comprehensive administrative support for the department/area Duties will include administrative tasks such as record keeping, data entry, filing and scanning. Dealing with telephone queries, checking and updating patient information with clinical staff, managers and patients

Candidates should be aware that, regardless of country of origin, their ability to communicate in written and spoken English to the standard required to carry out the post, will be assessed during the selection process. Referee email addresses should be provided on your application form.

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021 We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes. We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement. The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment, Please note your application will be transferred from the NHS Jobs system to internal Walsall Healthcare Trac System. All correspondence will be sent via Trac Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.

• Please Note that this post may be identified as suitable and a preference given for Internal at Risk Employees
We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.