Referrals Officer - Fostering

As a Referrals Officer you will oversee, process and action referrals received from Local Authorities. You will work collaboratively with the Referrals Manager and Officers, Social Workers, Team Managers and Senior Management Team to carefully match young people with Fostering Families according to their needs. You should be able to work effectively within a team, and also independently to make decisions and use your own initiative to find creative solutions when needed.

The Referrals Officer role is the first point of contact between Local Authorities, Social Workers and Foster Families. You will need to be confident, responsive and professional when liaising with our customers, and be able to develop positive relationships when communicating with colleagues and our Fostering Families.

It would be beneficial to have experience of working within children's services or similar and/or have direct sales experience. You should be able to evidence your organisational and administration skills, ability to follow regulatory policies and processes, and have the ability to work well within a fast-paced environment. Full support and training will be provided.

Fostering People are an innovative and developing provider with an outstanding inspection rating. We have a reputation for providing exceptional support to our children, Foster Parents and to our dedicated and passionate staff team.

Established in 2000, our reputation and positive approach has enabled us to achieve growth in the fostering sector. Today we are present in even more communities: Scotland, the North East, North West, West Midlands, East of England and Yorkshire. In these places, the excellence of our work means we are the preferred choice of partner for many Local Authorities, who trust us to provide a high quality and caring local service. Just as importantly, so do our Foster Parents in these communities.

We have received 4 consecutive Outstanding Inspections from Ofsted, the most recent in 2024.