Regional Administrator

We are looking for a Full Time Regional Administrator to join our Bright Horizons Goldhawk Road Day Nursery and Preschool. You will be responsible for supporting a number of lovely nurseries with their administration duties across various settings such as Westminster, Holland Park, Hyde Park, Regents park- so travel to various sites is a requirement. What we can offer you Our benefits include, but are not limited to;

• Above industry standard salary, with annual salary reviews
• Discounted childcare of 40% for first child (T&C Apply)
• Up to 33 days holiday per year, with the option to buy additional days
• Smart Health access, including 24/7 access to Virtual GP appointments, fitness programmes and mental health support
• Financial support through early access to wages, low interest debt consolidation loans and a wide variety of discounts across high street brands, travel, utilities and days out
• Development programme access for every stage of your career, tailored to your individual journey, with opportunities across our network of nurseries
• Access to our Future Leaders programme, preparing you to step into a Room Leader position
• Employee Appreciation throughout the year including our annual Awards of Excellence gala's
What you'll be doing
• Lead parent outreach initiatives to increase nursery utilisation and memberships.
• Support the manager with new nursery places, extra sessions, and booking changes.
• Assist parents with financial queries and offer solutions.
• Manage backup care bookings and enquiries.
• Ensure Redfish system is up to date and accurate.
• Coordinate monthly invoice runs and encourage use of the parent portal.
• Collect monthly invoice debt and manage payment plans.
• Administer funding and headcount tasks with the funding team.
• Support the Nursery Manager with administrative tasks and client reports.
• Attend local authority NEG training sessions.
  
  Proven track record in delivering outstanding customer service.
• Ability to resolve customer issues and make independent decisions.
• Strong organisational skills and ability to work in a fast-paced environment.
• Proficient in Word, Excel, PowerPoint, and data entry.
• Experience in an Early Years administrative role.
• NVQ in Business Administration or equivalent (Desirable)