Regional Cleaning Manager

ISS is looking for a dedicated Regional Cleaning Manager to oversee the management of Cleaning (Housekeeping) services across a designated region, ensuring the highest standards of cleanliness throughout the client estate., As the Regional Cleaning Manager, you will be responsible for ensuring operational effectiveness within your area.

This role includes managing a team of managers who oversee frontline delivery, ensuring that cleaning services are performed to meet and exceed client expectations.

Your leadership and organisational skills will be crucial in maintaining the quality and efficiency of our cleaning services, contributing to the overall success of our operations.

If you are passionate about cleanliness and have a proven track record in cleaning management, we invite you to join our team as a Regional Cleaning Manager.,

• Day to day patch operational management of Housekeeping, Washroom & Pest Control Services


• Ownership of help desk work orders within their area / remit and ensure all work orders are updated within specified Service Level Agreement (SLA) and Key Performance Indicators (KPI)


• Plan and allocate work to ensure effective use of resources including staff and equipment


• Oversight of rosters/schedules via WFM (T&A) systems


• Oversight of housekeeping audit programme via ServiceTrac to agreed schedule/s and follow through on actions, ensuring timely reporting to senior management as required


• Ensure that standards are consistently achieved and maintained and improved where there is opportunity


• Ensure Operations Performance cleaning methods are actioned where required and processes are maintained
  
  Previous experience of managing cleaning contract sites,


soft services or similar at area level

• Previous experience of managing people at management level


• Knowledge of cleaning to BICSs Standards / ISS auditing procedures


• Experience of working to budgets


• Excellent written and verbal communication skills


• Excellent interpersonal skills that will allow you to influence and negotiate with clients


• Work collaboratively with others within the function and wider business
  
  ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.


Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.