Regional Early Years Administrator

We are looking for a part time Regional Administrator to join our Bright Horizons North London Region. You will be responsible for supporting a number of lovely nurseries with their administration across North London. You will be based primarily at our East Barnet Nursery but covering sites from Finsbury park to Whetstone, so travel to various sites is a requirement. What we can offer you Our benefits include, but are not limited to;

• Above industry standard salary, with annual salary reviews
• Discounted childcare of 40% for first child (T&C Apply)
• Up to 33 days holiday per year, with the option to buy additional days
• Smart Health access, including 24/7 access to Virtual GP appointments, fitness programmes and mental health support
• Financial support through early access to wages, low interest debt consolidation loans and a wide variety of discounts across high street brands, travel, utilities and days out
• Development programme access for every stage of your career, tailored to your individual journey, with opportunities across our network of nurseries
• Access to our Future Leaders programme, preparing you to step into a Room Leader position
• Employee Appreciation throughout the year including our annual Awards of Excellence gala's
What you'll be doing
• Lead parent outreach initiatives to increase nursery utilisation and memberships.
• Support the manager with new nursery places, extra sessions, and booking changes.
• Assist parents with financial queries and offer solutions.
• Manage backup care bookings and enquiries.
• Ensure Redfish system is up to date and accurate.
• Coordinate monthly invoice runs and encourage use of the parent portal.
• Collect monthly invoice debt and manage payment plans.
• Administer funding and headcount tasks with the funding team.
• Support the Nursery Manager with administrative tasks and client reports.
• Attend local authority NEG training sessions.
  
  Proven track record in delivering outstanding customer service.
• Ability to resolve customer issues and make independent decisions.
• Strong organisational skills and ability to work in a fast-paced environment.
• Proficient in Word, Excel, PowerPoint, and data entry.
• Experience in an Early Years administrative role.
• NVQ in Business Administration or equivalent (Desirable)