Go to job search

Regional Facilities Manager

CBRE, Inc.

Regional Facilities Manager

Salary Not Specified

CBRE, Inc., City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted today, 18 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: e18066d58cb340dc85ec904a83bbd35d

Full Job Description

  • As a EMEA Facility Manager, you will manage many functions of building operations and maintenance for a facility, campus, or portfolio of buildings.

  • Ensure the Account complies with all Property related technical legal/statutory, contractual and Goldman Sachs requirements.

  • Maintain a culture of Property Management and adherence to legal, statutory, contractual and Goldman Sachs internal requirements by country.

  • Inform and support the local Property Account team (Facilities Managers) on all property requirements including direct lines.


    • Key Tasks
  • Develop and maintain positive relationships with the client becoming trusted advisor.

  • Prepare monthly status reports covering operational activities and related costs; spend versus budget, service levels, key performance indicators, open work orders and customer satisfaction issues. Hold monthly performance review meetings with client per contract.

  • Analysis of cost performance data and maintenance practices in order to reduce maintenance expenses and Improve overall service levels.

  • Hold regular documented operational review meetings with FMs to ensure activities carried out at property level are in line with overall safety, operational and financial goals.

  • Work with FMs to conduct regular contractor reviews covering, HSSE, work quality, costs performance metrics and customer satisfaction issues.

  • Conduct visits at regional sites located throughout EMEA as and when required.

  • Support CBRE and client audits.

  • Producing monthly evidence/data to support Operations Lead monthly review with client.

  • Effectively engage all associated client key stake holders that are associated with required performance, product quality, environmental, stock reconciliation, distribution, etc.

  • Ensure all client and CBRE policies and procedures are being followed.

  • Supports Regional/Global procurement initiatives/deliverables working with Regional Procurement Manager.

  • Establishes and reviews Property Management site procedure playbooks to ensure consistent performance delivery.

  • Supports account management team to monitor and modify the services deliverables in accordance to the change of client's business needs.

  • Consistently encourages and introduces innovation to ensure optimal service delivery through the latest on the market products and services.

  • Maintains close working relations with Engineering and Project Management to ensure any works/projects are delivered seamlessly.


    • Subject Matter Expert:
  • Acts as single point of contact for Facility Management to the local EMEA Teams and to keep abreast of all legislation affecting the different Countries within the property portfolio.

  • Maintain effective communication on all compliance and risk matters with the account team and customer.


    • Leadership:
  • Demonstrates tangible leadership and relationship management skills both across primary client stakeholders and CBRE account team


    • Decision Making/ Budgetary Control
  • The Property Manager is fully accountable for ensuring that all EMEA properties are fully compliant at all times.


    • Success Measures:

    Achievement will be measured by specific targets/KPIs/metrics through the Account Reviews process. These will include but are not limited to:
  • Identification of all compliance legislative requirements.

  • Fully implemented Operational Model across the EMEA properties.

  • Achievement of number of activities demonstrated via monthly reports.

    Bachelor's degree or equivalent.

  • 5+ years operational experience with emphasis on integrated real estate services

  • Project and/or property management background with financial skills


    • Skills
  • Highly computer literate in MS Office applications

  • Good communications skills (verbal and written) & utmost integrity in data reporting and activities

  • Strong management and organisational capabilities


    • Knowledge
  • Knowledge and awareness of the facilities management industry


    • Experience
  • Experience within a large multi-site organisation

    CBRE is the world's leading commercial real estate services firm with offices located around the globe. CBRE currently employs roughly 80,000 people worldwide, with 2,500 working in the UK. The Company's core services include property sales, leasing and management, facilities and project management, investment management and, research and consulting. In central London, CBRE advises on more commercial property than any other adviser and across the United Kingdom with offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Jersey, Leeds, Liverpool, Manchester, and Southampton.


    • CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)