Regional Manager - Maternity Cover

Practice Plus Group are seeking an experienced Regional Manager for our London IUC service! As Regional Manager, you will lead the team to provide innovative, energetic, patient focused care. Strong interpersonal, communication, financial and managerial skills are essential. You will understand the aspirations of the wider local health economy and find positive solutions for the challenges being faced in order that the service can continue to be an integral part of the health system. A good grasp of the sector dynamics at both a national and regional level is required, as well as an understanding of the strategic direction for healthcare delivery. You will be required to manage the service in accordance with CQC and other statutory requirements, leading on all aspects of day-to-day client relationships for IUC services commissioned within the region. There are a number of partner and System relationships that you will need to continue to nurture and support, in addition to creating close
working partnerships with service delivery colleagues across our internal IUC team. Through line management of the respective Service Managers, Patient & Stakeholder Engagement Leads & Contact Centre Managers, you will ensure compliant delivery of NHS 111, CAS and Out of Hours services, in accordance with quality performance and budgetary management requirements. This will be a full time, 12 month fixed term role located at our Hayes and Putney sites, with travel to other regions., 1. Develop and maintain effective and professional relationships with Commissioners, subcontractors or lead providers where we operate in sub contract. 2. To develop and maintain relationships with other key stakeholders working across the Emergency and Urgent Care landscape, for example NHS England (regional level), NHS ambulance Services, Community Groups, GP Federations. 3. Ensure that stakeholder expectations are managed, performance and improvement initiatives are accurately reported and developments are progressed 4. Ensure that sub-contracts are managed and service delivery meets the required standards. 5. Lead and direct Service Managers & Call Centre Managers to ensure the safe and effective delivery of contracted services. Ensuring that key people metrics, such as absence management and performance management are in place and managed in line with the existing HR policies and procedures. 6. To work under the direction of the Regional Director, with Senior operational, clinical
and medical Leaders, across the business, ensuring that service performance and developments are well understood, and that commissioner needs are take into account in future developments. 7. Provide clear, timely, relevant and accurate contract or internally required reporting narrative, working closely with the management information teams to relevant internal and externa stakeholders/commissioners/partners

Experience of service or contract management at a senior level in a healthcare environment. Evidence of continuing education and development. Ability to collaborate constructively with internal and external partners to create the conditions of successful partnership working. Ability to effectively present information and respond to questions from groups of managers, clients, customers. Able to travel to other regional sites and Practice Plus Group offices, and have a regular presence at our London sites