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Regional Operations Centre Operator

Mitie Group plc.

Regional Operations Centre Operator

£34403

Mitie Group plc., City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 4 days ago, 16 Sep | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: 816f853a979d4234b1c9cc078cf85a3c

Full Job Description

  • Proactively monitor the security systems in operation within the Regional Operations Centre (ROC) and the Security Control Room (SCR) for the UKMEAR region.

  • Respond to alarms and report/record relevant details required to the appropriate vendor.

  • Facilitate the routine security systems management of installed equipment (CCTV/access control etc) through regular operational checks.

  • Continuous monitoring of open-source media to identify any potential impact to DB operations or business travel in the region.

  • Respond to security alerts, incidents, and emergencies promptly and effectively.

  • Establish and maintain timely and effective communication between all management levels during incidents, accident, and emergency situations.

  • Maintain full understanding of Corporate Security Key Operating Documents (KOD's) to effectively manage incidents relating to crisis management.

  • Remain alert to local/regional events which could potentially impact business operations.

    We are currently looking for an experienced security professional with experience working in a Regional Control Room / Operations Centre. The ideal candidate will be:

  • SIA Security and CCTV Licence holder.

  • Previous experience in a security-related role, preferably within a corporate or financial Control Room / Operations Centre environment.

  • Have a good geopolitical knowledge of the UK&I, Middle East, Africa and CIS regions.

  • Strong familiarity with security systems, protocols, and emergency response procedures.

  • Excellent analytical and problem-solving skills to assess and respond to security threats.

  • Effective communication abilities to relay information clearly and concisely.

  • Ability to remain calm and make quick decisions under pressure.

  • High level of integrity, professionalism, and confidentiality.

  • Proficiency in using security software and tools.