Regional Operations Manager

£55000

Gregory Distribution, Catbrain, South Gloucestershire

Full time
Permanent
Onsite working

Posted 2 weeks ago, 20 Sep | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: c9b2e166d2da4a6dbc87eddf47eb4d20

Gregory Distribution

Full Job Description

Lead, manage and motivate the team of circa 60 (including drivers and office staff) to ensure that its people and assets are used effectively to attain maximum performance in terms of commercial contract efficiency, profit and client service levels.
Own the safety and legal compliance of the transport operations within their leadership.
Ensure customer service exceeds expectations through effective communication and achievement of KPIs.
Commercial experience to include: P&L accountability and to take all necessary actions to achieve the targeted profit and commercial aims/Tenders of the operation.
Anticipate and manage changes generated by business growth and changing customer requirements.
Direct resources to ensure services are delivered in line with contractual customer requirements.
Coordinate operations with other depots to ensure consistency and quality of service is maintained throughout.
Ensure processes are in place to exceed the customer's requirements.
Demonstrate a positive approach to the operation, identify potential risks and opportunities and act accordingly to protect profit targets.
Maximise the use of resources by using assets efficiently by planning ahead.
Ensure that drivers develop and maintain excellent customer relations.
Drive the culture and continued development of direct and indirect staff within the area.
Recommend continuous improvements in operational requirements as they affect transport operations.
Ensure operation within the limits of LGV legislation in relation to 'O' licence conditions, drivers' hours and vehicle maintenance.
Safe Systems of Work must be observed and followed at all times. This includes maintaining standards of personal hygiene, as detailed in SSOW and Company Rules Book, especially wearing of uniform and PPE at all times.
All Company Health & Safety policies and rules must be observed. You are responsible for ensuring that you do not put yourself or others at risk by your actions; you must report any hazards to your manager immediately.

Previous experience of working within the logistics industry. Exposure to transport and customer management.
Previous experience of developing strategic and continuous improvement plans.
CPC National & / or International qualified.
Evidence of developing/leading teams and individuals and a track record of leading successful change.
Proven experience in customer relationship management.
Strong evidence of management skills and making key business decisions.
Strong influencing skills both internally and externally.
Have excellent communication skills both verbal and written.
Have a good understanding of legal compliance, driver's hours and WTD's.
IT literate including MS Office. Strong analytic ability in review data and reports.
Previous knowledge of Mandata and other transport management systems is desirable.

Remuneration package worth between £50,000pa - £55,000pa, depending on experience.
Hours of work: Monday to Friday, from 08:00hrs to 17:00hrs.
Excellent holiday allowance and company benefits.
Life assurance, pension and sickness scheme
Additional holiday purchasing scheme
Retail discounts with Hapi
Retail Trust Wellbeing Support
Opportunity to develop your career within an expanding business.
Excellent holiday allowance and company benefits.
Life assurance, pension and sickness scheme
Christmas Savings Club
Black Circle Tyre discount