Regional Relationship Manager

We are seeking a highly experienced and dynamic Regional Relationship Manager to oversee and nurture our relationship with a single multi-billion-dollar customer. This role is crucial in ensuring customer satisfaction, driving strategic initiatives, and supporting the ongoing growth and success of both Vantage Data Centers and our client. The ideal candidate will have a proven track record in the data center industry and possess exceptional relationship management skills., 1. Client Relationship Management o Act as the primary point of contact for the multi-billion-dollar customer, ensuring their needs are met and exceeded. o Develop and maintain a deep understanding of the customer's business, goals, and strategic initiatives. o Foster strong, long-lasting relationships at all levels of the customer's organization. 2. Strategic Planning and Execution: o Collaborate with the customer to develop and implement strategic plans that align with their objectives and Vantage Data Centers' capabilities. o Identify opportunities for growth and expansion of services to enhance customer value. o Coordinate with internal teams to ensure the successful execution of customer projects and initiatives. 3. Operational Excellence: o Ensure seamless delivery of services, maintaining the highest standards of operational excellence. o Monitor and report on key performance indicators (KPIs) to ensure customer satisfaction and operational efficiency. o Proactively address any issues or challenges, ensuring timely resolution and continuous improvement. 4. Cross-Functional Collaboration: o Work closely with sales, engineering, operations, and other internal teams to ensure a cohesive and integrated approach to customer management. o Facilitate regular meetings and communication between the customer and internal teams to align goals and expectations. 5. Market and Industry Insight: o Stay abreast of industry trends, market conditions, and competitor activities to provide strategic insights to the customer and Vantage Data Centers. o Leverage industry knowledge to identify new opportunities and innovative solutions for the customer.

• Bachelor's degree in Business, Engineering, Information Technology, or a related field. Advanced degree preferred.
• Minimum of 8-10 years of experience in the data center industry, with a focus on relationship management and strategic account management.
• Proven track record of managing large, complex customer accounts, preferably within the hyperscale data center sector.
• Exceptional interpersonal and communication skills, with the ability to build and maintain strong relationships at all levels.
• Strong strategic thinking and problem-solving abilities, with a customer-centric mindset.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Willingness to travel as needed to meet with the customer and internal teams.
  
  À PROPOS DE VANTAGE DATA CENTERS
Vantage s'engage à être un lieu de travail d'inclusion, d'équité, de respect et d'acceptation. Nous célébrons la diversité et cherchons intentionnellement des occasions d'apprendre des expériences de chacun. Vantage Data Centers alimente, refroidit, protège et connecte la technologie des plus grands joueurs hyperscale, des fournisseurs de solutions infonuagiques et des grandes entreprises. Présente dans six marchés en Amérique du Nord et six en Europe, Vantage innove dans la conception des centres de données pour offrir des gains spectaculaires en termes de fiabilité, d'efficacité et de durabilité ainsi que des environnements flexibles qui peuvent évoluer aussi vite que le marché l'exige. Vantage connaît une croissance exponentielle grâce à ses installations nouvelles jumelées à ses acquisitions à travers l'Amérique du Nord et l'Europe. About Vantage Data Centers Vantage Data Centers is a leading global provider of hyperscale data center solutions, known for our commitment to innovation, sustainability, and unmatched service. We are experiencing exponential growth and are dedicated to delivering scalable, flexible, and resilient data center infrastructure to meet the dynamic needs of our clients., Why Vantage Data Centers:
• Competitive salary and comprehensive benefits package.
• Opportunity to work with a global leader in the hyperscale data center industry.
• A dynamic and innovative work environment with a focus on growth and development.
• The chance to make a significant impact on the success of a major customer and the overall growth of Vantage Data Centers.
Vantage Data Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.