Regional Support Manager

You will be responsible for working as a key member of the Regional Management Team, providing operational support and expertise to care homes throughout the region.

Working in partnership with your Regional Director, you will give your team of care home managers all the support they need to deliver excellent customer service, high quality standards and strong leadership for our people.

You will coach, mentor and support Home Managers in selected homes as identified and agreed by Operational Management.

Supporting the Regional Director in monitoring all aspects of service in the homes, you will be responsible for the analysis and use of quality metrics, conducting audits, and liaising with the Operational Quality team.

You will work in partnership with the quality team and Home Manager to develop focused service improvement plans in the homes, identifying the actions, ownership and timescales needed to make things happen.

Previous experience of performing successfully in a Home Manager or Quality role.

Strong clinical knowledge base.

Experienced in leading audits (internal & external), creating action plans

Adaptability and able to work across a number of different care homes with differing requirements.

Experienced in coaching and supporting teams around clinical concerns such as Analysing of data for trends / themes.

Full time & permanent

Do you want to work in a rewarding environment where you can truly make a difference each and every day?

Do you want to work in a fast-paced team environment where no day is the same?

What's in it for you? The benefits include;

Job satisfaction! Being able to make a difference to our residents and their families lives each and every day

Pension match contribution up to 6% employee and 12% employer, life assurance and individual private medical insurance

33 days annual leave (inclusive of statutory bank holidays)

Comprehensive induction, on-going training and development to support your career prospects

Discounted gym membership, free flu vaccine and discounts on Bupa dental care.