Registration Authority Agent

An exciting opportunity has arisen for an Registration Authority Agent to join the team and assist inthe Trusts continued growth of Smartcard enabled applications.In brief, the RA facilitates the Identity & Access Management (IAM) process for the Trust viacompletion of robust Identity checks, production of physical and Virtual Smartcards and theassignment of Position based access for use across numerous clinical applications and ElectronicStaff Records (ESR).The successful candidate will be required to conduct appointments and sessions autonomously bothin the office and at any trust site. There is also a requirement to provide ongoing technical supportaround the Smartcard and associated software. You will need to provide accurate, clear and conciseinformation often of a technical nature, assisting with problem solving and signposting asappropriate

Ensure continuity of the trust RA service, to support timely access by clinical and supportstaff as well as training access and staff testing access on behalf of the project teams., Maintain accurate and up to date records of all activities associated with the provision of theRA service in accordance with the Data Protection Act and other Information Governancerule and regulations.Conform to all National and Trust policies and procedures regarding registration for NHS CRSSmartcard applications.Train and support staff for the introduction of smartcards to access clinical systems.Perform RA Activities according to Trust policies and procedures including, but not limitedto:o User registrationo Verifying user ID checks to e-GIF level 3 & taking photoso User NHS Spine UUID account creationo Smartcard production and issuanceo Ensure terms and conditions of Smartcard usage are agreed too Role profile maintenance/administrationo Adding or changing role profiles (where appropriate)o Deactivating role profileso Revocation and cancelling smartcardso User suspensiono PIN/Passcode resettingo Smartcard certificate renewalo Replacing lost and damaged smartcardso Incident reportingo
Advising on and monitoring user access and smartcard useo Providing user information and reports to the CS Technical Teamo Providing appropriate training and process advice and guidanceo Diagnosis of RA related problems and their resolutiono Advice and referral to the correct department for non-RA related problems

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.