Registry and Student Services Officer

The School of Advanced Study, University of London, is a unique institution in UK higher education. Comprising a set of postgraduate institutes and a variety of central academic initiatives, it is located within the Bloomsbury precinct of the University in the intellectual heart of London. It is the UK's national and international centre for the support, promotion and facilitation of research in the humanities, broadly defined. It does this in collaboration with other organisations, notably the Arts and Humanities Research Council (AHRC), the British Academy (BA), learned societies and government agencies. The institutes of the School are:

• Institute of Advanced Legal Studies
• Institute of Classical Studies
• Institute of Commonwealth Studies
• Institute of English Studies
• Institute of Historical Research
• Institute of Modern Languages Research
• Institute of Philosophy
• Warburg Institute
Central academic initiatives include:
• The Human Rights Consortium
• Public Engagement: 'Being Human' UK National Humanities Festival
• Visiting Fellows Programme
• The Human Mind Project
• Centre for Post-Colonial Studies
• Centre for Latin American Studies, The Registry and Student Services Officer is responsible for administering all aspects associated with the masters programmes; this includes processing student record changes and maintaining up-to-date student records on SITS. The post holder will be the first point of contact for current student queries and will liaise with module tutors to ensure the smooth running of teaching programmes. They will play a full role in registration, including monitoring progress and managing assessment, liaising with course directors to assist in the creation of conditions conducive to award.
  
  To succeed in this role, you must be qualified to degree level or have equivalent professional experience in HE administration. Knowledge and experience of student-facing and university administration is essential, as is a proficiency in the use of MS Office applications. You will also have the ability to communicate effectively at all levels and in all styles, and ability to interact with potential and current students in a way which enhances their experience.
  
  The University reserves the right to close the vacancy earlier than the published end date should it receive sufficient applications to warrant earlier shortlisting.
Preferential consideration will be given to the University redeployment pool. The University of London is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from members of Black, Asian, and Minority Ethnic communities as this group is currently under-represented in senior levels within the University. All appointments will be are made on merit, based on the criteria identified in the job description. The University will be unable to sponsor candidates for a visa for this role. Successful applicants must be able to demonstrate their right to work in the UK for the duration of their employment. The University currently operates a Hybrid Working framework involving a mix of working remotely and in the office. Typically, the majority of employees will be able to agree to work remotely for up to 60% of their working week, role dependent, however will be required to attend on specific days for training or team meetings. Pursuing excellence in education and equal opportunities. University of London