Regulatory Compliance Manager, Amazon Payments UK

We are looking for an experienced compliance professional to join the Amazon Payments UK (APUK) team to support compliance operations of the firm. Reporting to APUK's Senior Compliance Manager, the Compliance Manager will be responsible for supporting regulatory compliance of the payments propositions within the UK.

The Compliance Manager will be part of the 2nd line Compliance Office and responsible for providing regulatory oversight and approval for new programs, providing expert advice to stakeholders and supporting strategy design with regulatory input.

This opportunity requires a subject matter expert to contribute within a fast-paced, growing team. You will champion customer outcomes and use your knowledge of the industry and regulatory horizon to ensure sustainable, compliant solutions are formed. You will comfortably handle ambiguity, and provide pragmatic challenge to colleagues, peers and leadership and you are not afraid to roll up your sleeves and dive into the details. You think outside of the box, coming up with solutions in times of ambiguity.

Key job responsibilities
Assist in ensuring APUK's payment activities operate in accordance with all legal and regulatory requirements by monitoring the compliance of business activity
Provide advice on regulatory requirements, including in the development of compliance requirements for new business propositions
Assist with the development, documentation and maintenance of policies and procedures
Provide compliance awareness and training to the business
Prepare reporting to internal governance committees
Review, challenge and approve risk records, policy breaches and matters for escalation
Work with business leads to identify and collate relevant information to respond to requests for information from auditors and regulators (ad hoc and regulatory returns).
Maintain up to date knowledge of relevant regulations by monitor regulatory change and emerging risk from regulatory sources, to proactively communicate key developments to internal stakeholders and support the implementation of regulatory change.

About the team
APUK Compliance is an ambitious team of professions who are passionate about supporting Amazon grow in a compliant and scalable way. We see Compliance as a service to our business teams and customers, we get excited about innovation and collaboration. We are a group that challenge each other to ensure we maintain high standards and enjoy internal debate to make sure we keep our core values at the forefront of how we work.
BASIC QUALIFICATIONS - Minimum of four years generalist compliance experience in financial services working in risk and compliance, or within a financial regulatory body or consultancy practice
- A good understanding of the Payment Services Regulations 2017 and FCA regulations, in areas including complaint handling, safeguarding, operational resilience and consumer duty.
- Excellent team player with the ability to work closely with others to deliver results, identify and resolve issues; shares information and keeps team members and management informed
- Excellent organisational skills with the ability to prioritise workload and manage various tasks simultaneously.
- The ability and willingness to learn new skills and upskill quickly to be an SME on new requirements
- Strong and demonstrable influencing, stakeholder management, presentation and communication skills.
- Resilient and able to thrive and lead in a fast paced, entrepreneurial environment
- Strong judgment and analytical thinking
- Strong ownership and delivery orientated, to perform independently with minimal supervision
PREFERRED QUALIFICATIONS - Experience within the payments sector and/or fin-tech environment
- Experience of relationship management with regulatory bodies

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

BASIC QUALIFICATIONS - Minimum of four years generalist compliance experience in financial services working in risk and compliance, or within a financial regulatory body or consultancy practice
- A good understanding of the Payment Services Regulations 2017 and FCA regulations, in areas including complaint handling, safeguarding, operational resilience and consumer duty.
- Excellent team player with the ability to work closely with others to deliver results, identify and resolve issues; shares information and keeps team members and management informed
- Excellent organisational skills with the ability to prioritise workload and manage various tasks simultaneously.
- The ability and willingness to learn new skills and upskill quickly to be an SME on new requirements
- Strong and demonstrable influencing, stakeholder management, presentation and communication skills.
- Resilient and able to thrive and lead in a fast paced, entrepreneurial environment
- Strong judgment and analytical thinking
- Strong ownership and delivery orientated, to perform independently with minimal supervision
PREFERRED QUALIFICATIONS - Experience within the payments sector and/or fin-tech environment
- Experience of relationship management with regulatory bodies

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.