Rehoming and Welfare Assistant

+ Carry out cleaning of cat pens, including litter trays, in the various sections of the centre
+ Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling
+ Present a professional and friendly image to customers and visitors
+ As required, assist with veterinary runs, this may include driving the Cats Protection vehicle off-site
+ Work with volunteers to coach and guide them on cat care duties
+ Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care
About the centre team:
+ Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home
+ Our team is made up of 9 employees including Centre Manager, Deputy Centre Manager, Rehoming and Welfare Assistants and a Receptionist, Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.
Redacted CVs may be accepted by exception.
We believe being an inclusive, diverse organisation - where we welcome diversity of thought, value individuals' experience and can reach and partner all areas of society - is crucial if we're to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
There's a place for everyone at Cats Protection and we encourage applications from talented people across all communities.

+ A full, manual driving license is essential as some driving of centre vans is required
+ An excellent communicator with strong empathy
+ Excellent customer service skills and experience of dealing with members of the public
+ Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats
+ Resilient with the ability to cope with potentially distressing and emotional situations
+ A positive attitude and good at working as part of a team
+ An understanding of health and safety and comfortable with manual handling tasks