Relationship Director - Consumer

Lloyds Banking Group

Relationship Director - Consumer

Salary Not Specified

Lloyds Banking Group, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 24 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 2c02b20010bf4d5e9c39263e07e43fe6

Full Job Description

We're currently have a phenomenal opportunity for a Relationship Director to join our Consumer (Retail, Consumer Goods, Food and Drink) team. Our team engages clients of all levels of complexity (many of which are large household names) across the whole range of balance sheet, hedging (interest rates, foreign exchange and commodities), trade and cash management solutions.

You'll work on Investment Grade, Leveraged Finance and Infrastructure & Project Finance transactions provides unique depth and breadth to the role. In addition to supporting the growth in Lloyds' Retail Data Insights proposition, utilising aggregated consumer data to support clients strategic business decisions. The key to our success is continuous interaction with clients, credit, risk and the delivery functions of the bank as well as our product partners within the wider Group.

Your Accountabilities will include:

  • Assume responsibility for a designated portfolio of client relationships for all products that is aligned with all key partners and understanding the trends and activities of Clients within the specific Industry.

  • Prepare a strategic business plan for the portfolio within your remit to meet customer profitability requirements and business objectives

  • Find opportunities to develop further income, recommending and implementing the appropriate solutions and develop business leads and introductions, as appropriate, to maximise business growth for the Group

  • Negotiate terms and conditions of credit facilities and services after consulting with all relevant parties. Prepare the proposal in partnership with Credit and Risk colleagues to seek approval for global credit exposure

  • Prepare and present responses to invitations to tender for new and existing business, collaborating closely with other specialist providers as appropriate to enhance the potential for overall business returns

  • Lead, motive, develop and appraise team members, so that their individual and collective performance meets the current and future needs of the business

    Previous corporate banking experience managing a portfolio of clients, ideally in the Consumer sector.

  • Outstanding team management skills, with the ability to inspire and motivate others towards shared objectives.

  • Exceptional strategic thinking and analytical abilities, coupled with a track record of developing and implementing successful business strategies.

    At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.


  • We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

    We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

    Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

    We also offer a wide-ranging benefits package, which includes:
  • A generous pension contribution of up to 15%

  • An annual performance-related bonus

  • Share schemes including free shares

  • Benefits you can adapt to your lifestyle, such as discounted shopping

  • 30 days' holiday, with bank holidays on top

  • A range of wellbeing initiatives and generous parental leave policies


  • If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.

    This role is considered Certified under the Senior Manager and Certification Regime as either requiring mandatory qualifications or being deemed as a role capable of providing 'significant harm' to customers. Due to this, successful candidates will be subject to enhanced levels of vetting, and required to complete a fitness and propriety attestation on commencement in role. Colleagues performing this role will be required to be complete a fitness and propriety attestation on an annual basis and will also be subject to additional routine criminal and credit checks

    As a certified colleague your details will be published on the FCA's Financial Services Register

    This role has been identified as a Client-dealing function under SYSC 27.8.18R as defined in the FCA Handbook

    The Person ("P") performs the client-dealing FCA certification function for a firm if:(1) P is carrying out any of the activities in the table in SYSC 27.8.19R; and(2) those activities will involve P dealing with:(a) a person with or for whom those activities are carried out; or(b) the property of any such person;in a manner substantially connected with the carrying on of regulated activities by the firm.

    If you manage certified colleagues this role will be identified as Manager of certification employees under SYSC 27.8.13R as defined in the FCA Handbook(1) The function of managing or supervising a certification employee, directly or indirectly, is an FCA-specified significant-harm function.(2) A function in (1) is not an FCA certification function for that firm if it is performed by an SMF manager of that firm.