Relationship Manager

Ss&c Technologies, Inc.

Relationship Manager

Salary Not Specified

Ss&c Technologies, Inc., City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted today, 19 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 315046f8f3f64707805600b434642b84

Full Job Description

  • Leverage hunting skills to uncover new opportunities, use-cases, product adoption and utilization, with existing and new banking clients.

  • Prospect into new business groups, both external and from Intralinks counterparts

  • Conduct market research to identify potential new customers, as well as assess trends and changes within the relevant industry.

  • Strategically construct annual partnership plans with the goal of demonstrating additional value to our customer base

  • Regularly communicate creative avenues of client relationship growth, both with your team members and client


  • In parallel:
  • Develop, Build and Maintain Existing Relationships with Key Clients.

  • Own the overall relationship with assigned banking clients across EMEA

  • Manage key contact relationships while leading renewal contract negotiations

  • Provide exceptional customer service while representing the Intralinks brand

  • Collaborate with Cross-Functional Teams, and support Renewals Specialists' efforts

  • Field Sales (B&C / Alts) - Partner with Account Executives to surround opportunities to retain renewal and increase Intralinks footprint

  • Deal Strategy Hub - Leverage Pricing Team, Deal Desk, etc. for structural optimization

  • Legal, Billing, Sales Ops, etc. - Navigate the Intralinks ecosystem to efficiently move negotiations across the finish line

  • Monitor and Analyze Performance Metrics

  • Identify areas where the team is excelling and areas where they need to improve.

  • Leverage available data to make strategic time investments and impactful contributions to the business

  • Consistently achieve monthly and quarterly renewal revenue targets

  • Achieve target percentage of on-time revenue retention

  • Accurately manage, forecast and communicate renewal pipeline

  • Transparently share risks, upsell opportunities, status updates, etc.

    5 + years of Software sales experience

  • Strong written and oral communication skills with proven ability to initiate and manage relationships with customers of all levels, especially C-level

  • Self-starter with the ability to manage multiple projects simultaneously

  • Previous experience with SaaS / Financial Services Industry

  • Track record for consistently exceeding daily, weekly and monthly activity metrics

  • CRM experience, preferably Salesforce.

  • Ability to work in a fast paced, team environment.

  • Strong work ethic, self-motivated and driven

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services., SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.


  • SS&C Intralinks

    A growth-oriented business unit of SS&C, Intralinks is a technology leader in M&A, Alternative Investments and Banking & Securities markets. Our solutions facilitate 1/3 of the world's global M&A deal flow and 50% of the private equity raised globally.

    About the Team

    SS&C Intralinks is the leading worldwide Fintech SaaS solution for the global banking, deal-making, and capital markets communities. Our industry leading technology enables the secure flow of information, empowering the largest banks and companies around the world to execute deals more productively, safely, and with complete confidence.

    Join Intralinks where you can make an impact and be recognized for your talents. Intralinks is the leading virtual data room provider trusted by the investment banking communities and the FT1000. We are utilized as a cloud content management solution in mergers, acquisitions, divestitures, capital raises, corporate restructuring, and other strategic transactions. If you love working in a collaborative, social, close-knit, and high energy team, this is the place to be!

    Our Culture

    We pride ourselves in being innovative and having a supportive culture. We value our professionals as individuals. We support & encourage work life balance. Our teams support each other within and across functions. Leadership is both accessible and committed to our teams. Our professionals demonstrate a genuine passion for ensuring our team members succeed., Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.