Relief Assistant Shop Manager

As a RASM you will be assisting the shop manager to run the shop and covering their days off and holidays. You will:

• Own the daily operations in the absence of the Shop Manager.
• Achieve income targets by maximising sales and donations.
• Provide the highest level of customer service to donors and customers.
• Lead by example and support to be able to accept, sort, price, steam and display goods for sale to maximise income within agreed guidelines.
• To effectively lead the shop volunteers, respectfully supporting their usual tasks and commitments to meet the shops KPI requirements.
• Understand and lead by example to develop a positive team spirit and actively promote the work of the hospice.
• Use of social media to promote the shop.
No retail experience is required as we can train you; we just require the drive and determination to do a good job.

Are you a highly motivated and organised individual looking for a new challenge? Do you want to work for a local charity and help make a difference by raising income to help fund care for our patients and families?, She had previously worked in an office before spending 12 years in a school kitchen but wanted a fresh challenge once her children had got older.