Remote Guest Reservation Specialist

Best Days Travel, Can be based anywhere

Remote Guest Reservation Specialist

Salary not available. View on company website.

Best Days Travel, Can be based anywhere

  • Full time
  • Permanent
  • Remote working

Posted 3 days ago, 8 Dec | Get your application in today.

Closing date: Closing date not specified

job Ref: 028232afeffe46dba2582fb77dce0018

Full Job Description

We are seeking a motivated and detail-oriented Remote Guest Reservation Specialist to assist with hotel reservations and guest engagement. This role is ideal for individuals passionate about exceptional customer service and eco-conscious travel.,

  • Guest Reservation Management: Accurately handle hotel reservations while delivering outstanding customer service and ensuring guest satisfaction.
  • Booking Support: Assist guests with accommodation bookings, provide detailed information on available options, and ensure compliance with company policies and procedures.
  • Coordination: Work with hotel staff remotely to manage reservations, special requests, and ensure seamless communication.
  • Customer Interaction: Respond to inquiries via phone, email, or chat, resolve issues, and make personalized recommendations to enhance guest experiences.
  • Sustainability Advocacy: Inform guests about eco-friendly travel options and encourage responsible tourism choices.
  • Administrative Tasks: Provide support through data entry, document preparation, and maintaining accurate records for efficient operations.

    Customer Service Skills: Must have excellent interpersonal skills with the ability to engage guests professionally and courteously.
  • Strong Communication: Outstanding verbal and written communication skills to ensure clear and effective guest interaction.
  • Detail-Oriented: High attention to detail for accurate reservation handling and administrative work.
  • Tech Savvy: Proficient with online reservation systems, communication tools, and digital platforms.
  • Fluent in English: Must be able to read and write English fluently; bilingual candidates are a plus.
  • Adaptability: Ability to manage multiple tasks in a fast-paced, remote work environment.
  • Team-Oriented: A collaborative mindset to work effectively with remote colleagues and contribute to a positive team atmosphere.
  • Entrepreneurial Spirit: Willingness to learn, grow, and adapt in a flexible 1099 business opportunity.
  • This position is a 1099 business opportunity with a leading remote travel agency offering over 70 years of industry experience. If you are passionate about travel and eager to build a career with flexibility, apply today to join our team! Powered by JazzHR

  • Remote Work Flexibility: Enjoy the convenience of working remotely while maintaining a healthy work-life balance.
  • Professional Development: Gain access to resources and training opportunities to advance your skills in customer service and sustainable tourism.
  • Competitive Compensation: Receive a competitive pay package with potential bonuses and performance incentives.
  • Eco-Friendly Perks: Participate in sustainability initiatives and benefit from eco-conscious travel discounts.
  • Positive Culture: Join a supportive team dedicated to providing exceptional service and promoting environmentally responsible travel.