Remote Technical Services

We are looking for a Infrastructure Monitoring Technical Operator to proactively monitor an IT LIVE service Infrastructure for a high profile client, working as part of a TEAM ensuring the client services remain 24/7 operational and any incidents are managed accordingly in line with processes, full training will be provided enabling you to develop a broad range of digital technologies and shape a career with a global business. The team is made up of four shifts of three people who work a shift pattern on a rota of days and nights. To ensure you engage and develop working relationships and feel part of the whole team. You will also feel part of the bigger picture by talking to a variety of support teams who will work with you to ensure services are maintained and new services are introduced in a controlled manner. You will be empowered to identity better ways of doing things and share your ideas.

Are you confident, energetic with a can do attitude? Can you deliver service excellence to customers, both internal and external? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to support a UK high profile service. This is your world and your opportunity to shape it for the better.,

• Excellent communication skills both verbal and written.


• Passionate in delivering excellent customer service by always going the extra mile


• Experience of working under limited supervision.


• Proactive in your approach to work and not distracted.


• Demonstrates an everyday positive can-do attitude.


This role will be ideal for you, if you have an interest in working for a global Infrastructure Compunction Technology (ICT) company and want to pursue a career in the latest technologies but have not had the opportunity to demonstrate it in a previous role.